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When you earn a reward voucher successfully, you will receive an SMS informing you the location to pick up your voucher. The default Voucher Redemption Center is near to the station where you applied for Shell Bonus Card.

Pick-up locations for reward vouchers that have been sent out cannot be changed. Please contact Shell Bonus Card Service Hotline at (853) 6262 6379 for changing the pick-up location for the next voucher arrangement. For example, to change the location that you pick up voucher in mid-October, you need to call us to make the arrangement by 30 September.

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Reward voucher redemption centres:
Site of Shell Bonus Card application Reward voucher pick-up location
Marina Gardens
Inner Port
Shell GAS Branch
Rua do Padre Antonio Roliz No. 25A R/C
Office hours : 9am - 19:30pm
Areia Preta  Shell GAS Branch
Istmo de Ferreira do Amaral No. 18 R/C
Office hours : 8:30 am - 19:30 pm
Taipa  Shell GAS Branch
Edf. Nam San Bloco 1 R/C Q Taipa
Office hours : 8:30 am - 19:30 pm

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