Now you can access all your Shell Card invoices online

Enjoy the fast, secure e-invoicing via Shell Card Online for the most convenient way to receive, handle and store your Shell Card invoices.

Shell Card e-invoicing is:

  • Fast – you can download your invoice on the first day of next month*
  • Efficient – both your current invoice and historical invoice record are easily accessible*
  • Less impact on the environment – a paperless solution

Register for e-invoicing at Shall Card Online now!

E-invoice is the default invoice format for any new account from now on. If you prefer paper invoice (customer will be charged for a fee), please complete the form, sign and affix your company chop at the below registration form and return to us by email to generalcardrequests-hk@shell.com or fax to 2506 1019 – your application would be processed promptly! 

To support environment protection, we are in the progress to introduce E-invoice to our existing customers. The following fee will be charged to customers who choose to use paper invoice.

Fee HK$
Paper Invoice $15 each invoice
Duplicate Paper Invoice $15 each duplicate paper invoice

*e-invoice will normally be available on the first day of each month, however, please be aware that there may be certain delay due to technical issues. Historical e-invoice records will only be accumulated starting from the first month in which customer receives the e-invoice via Shell Card Online for 12 months.

Terms and Conditions:

  1. If you prefer paper invoice (customer will be charged for a fee), please complete the form below, sign and affix your company chop at the below registration form and return to us by email to generalcardrequests-hk@shell.com or fax to 2506 1019
  2. Customer will be charged for a monthly fee of HK$15 for each paper invoice and duplicate paper invoice respectively if they do not register for E-invoice. The fee will be shown on the monthly invoice and statement as “SIMPLE FEE”.
  3. Upon registering E-invoice, all card branches under the payer account will be entitled to E-invoice. Please note that customer cannot apply for paper invoice just for individual card branch.
  4. Shell Hong Kong Limited (‘Shell’) ensures a Customer’s information collected herein will only be used for the purpose of the Promotion and the setting up of a Shell Card e-invoicing service.[LT1]
  5. Usage of Shell Card Online represents the understanding and acceptance of the Shell Card Online terms and conditions by the Customer, which are available on the Shell Card website (www.shell.com.hk/shellcard) and the Shell Card Online website when you log in.
  6. For any disputes, Shell reserves the right to the final decision.
  7. In the event of any inconsistency between the English version and Chinese version of these terms and conditions, the English version shall prevail.

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