Any business organisation, which requires fleet fuel cards, can apply for a Shell card.
As many cards as you want.
The choice is yours. A card can be linked to a driver (driver card) or a vehicle (vehicle card).
Customers can call Shell Card Customer Service at +852 2506 1000 to get the card cancelled.
The Shell Card Service Centre can be contacted during office hour as per below to receive lost or stolen card notification.
Monday: Friday: 08:30 – 18:00
Saturday: 09:00 – 13:00
Sunday & Public Holiday: Closed
Customers can call Shell Card Customer Service at +852 2506 1000.
All Shell Hong Kong service stations. To view sites which are closed to your area, use our stations locator.
You can have your cards restricted by fuel type (e.g. Shell Super Unleaded, Shell V-Power, or Shell Diesel), or by products and services (e.g. Lubricants). To find out more, you can call our Customer Service Centre who can provide you the choices available.
Yes, however you have possibility to cancel the renewal.
Please provide written confirmation on your company’s letterhead and notify our Customer Service Centre by fax or email.
Please contact us and our Customer Service Centre is waiting to help you.
Simply click here to download the application form and send it back to us.
Fax: +852 2506 1019
Write: Shell Hong Kong Limited
Shell Card Centre
36/F Shell Tower
Times Square
Causeway Bay
Hong Kong
Alternatively you can also call our Customer Service Centre to request Shell Card Online access. And remember Shell Card Online is offered to Shell Card customers at no extra cost!
Yes, not only can different people have access to Shell Card Online, but they can also get different types of access, relevant to usage they need for their specific role. Our Customer Service Centre can help you organise the different accesses. Please contact us.
Our Customer Service Centre is waiting to help you. Please contact us.
