HKACE Customer Service Excellence Gold Award
Feb 03, 2012
Shell Gas (LPG) has been awarded the Customer Service Excellence Gold Award (Field & Special Service) by Hong Kong Association for Customer Service Excellence (HKACE) as a recognition of the quality customer service offered by its field service team.
Ms. Anne Yu, General Manager for Shell Gas (LPG) in Hong Kong and Macau, said, “We are pleased to have received the recognition. I would like to take the opportunity to thank all the staff for their great effort in achieving the encouraging results. It shows our commitment to provide our customers with professional, safe and excellent customer services. We will continue to make further improvement to enhance their confidence in Shell Gas (LPG).”
The field service team of Shell Gas (LPG) offers customers a wide range of services, including repair and maintenance, safety check, appliance installation and 24-hour emergency service. The company also organises different activities to communicate with its customers and welcomes all kinds of comments, recommendations and suggestions in order to improve its services and maintain high level of customer loyalty.
For more information, please contact:
Maggie Lam Communications Manager
Tel: 2506 7341 Fax: 2506 1029
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