Easy and intuitive payment with your phone

Customers can scan the QR code near the Shell Recharge charging facilities to pay directly on the Shell Recharge website or via the downloaded Shell Recharge app. Both the website and the app offer multiple payment options including credit card, Apple Pay and Google Pay. Please note that you must use your phone's default browser to make payments.

Yes. If the customer does not unplug the charging cable and drive the electric vehicle away within the specified time, the system will record and charge HKD 5 per minute as the occupancy fee from the 5th minute after the timeout. We hope every customer be considerate of other drivers needs to recharge. We suggest customer to get prepared 10 minutes before the charging is completed to ensure every customer can enjoy Shell Recharge's charging service with ease. In addition, the staff of the property management office may have on-site intervention and coordination.

You can leave a message apply via “Need Help” for the E-Invoice with last 3 month’s transaction record.

First unlock the charging plug of the electric vehicle, unplug the socket of the electric vehicle end and put back the charging cable to the charger.

Please fill in the PID which is shown directly under the QR code of Shell Recharge