Shell Bonus Point – Macau

Shell Bonus Card is a customer loyalty program provided by Shell Macau Petroleum Company Limited ("Shell"). By applying for Shell Bonus Card, you agree that you have read these Terms of Use and that you accept and agree to be bound by them.

1. ONE (1) Shell Bonus Point (“Point”) will be issued to Member (“Member”) for each MOP$1 spend (net of any fuel voucher value) on the following purchases (“Eligible Purchases”):
   • Shell FuelSave with Shell Bonus Card;
   • Shell Lubricant Products with Shell Bonus Card
2. For every MOP$1 spend on Shell V-Power, 1.25 Points will be issued to Member.
3. Points earned will have 12 months of rolling validity. Member can check the Points earned from each transaction by logging into the Shellsmart.com website, which may take up to 72 hours for transactions and Points earned records to be updated.
4. The cut-off date for Rewards for a given calendar month is the last day of that month and Shell will fulfill the Redemptions within 4-6 weeks.
5. The Reward option selected as at the final day of each month shall be taken as the final Reward Selection, which will be fulfilled accordingly. Any subsequent request for change of Reward Selection will not be catered.
6. For Member selecting Shell voucher as the Reward, the voucher will be delivered to customers via SMS in the form of electronic voucher. A smartphone with internet access is required to access the electronic voucher. Customers shall ensure a correct mobile phone number is provided, otherwise Shell shall not be responsible for any non-delivery arising therefrom, and the Reward will not be re-issued.
7. For Member opting for conversion of Shell Bonus Points to Asia Miles miles (“Point Conversion”), he/she must ensure the Cathay ’s membership number is input correctly on Shellsmart.com website Reward Selection page, otherwise, Shell shall not be responsible for any loss arising therefrom, and the Reward will not be re-issued.
8. For Member opting for Shell Gas Cylinder LPG voucher of Luen Ying Hong Company Limited, he/she must ensure the Shell Gas Cylinder LPG of Luen Ying Hong Company Limited account number is input correctly on Shellsmart.com website Reward Selection page, otherwise, Shell shall not be responsible for any loss arising therefrom, and the Reward will not be re-issued.
9. Member shall accrue Points using the same card. Both card and Points shall not be transferable.
10. For enquiries, please call Shell Bonus Card Member Service Hotline (853) 6262 5067.
11. Shell Macau Petroleum Company Limited reserves the right to the final decision in case of disputes, and the right to amend the terms and conditions hereof without prior notice.