Our core values of honesty, integrity and respect for people – first laid out in the Shell General Business Principles more than 40 years ago – underpin our approach to sustainability. A commitment to contribute to sustainable development was added in 1997.

These principles, together with our Code of Conduct, apply to the way we do business and to our conduct with the communities where we operate.

Since 1997, we have worked to embed this commitment in our strategy, our business processes and decision-making.

Our approach

Sustainability is integrated across our business on three levels:

  • In operations by running a safe, efficient, responsible and profitable business

    In operations by running a safe, efficient, responsible and profitable business

    This is the foundation of our approach. We strive to produce and deliver energy responsibly – in a way that respects people, their safety and their environment. At the simplest level, this means doing no harm. We apply global standards to manage safety, the environment and how we engage with communities and we work to continuously improve our performance.

  • Sustainable energy future option

    For our customers: by helping to shape a more sustainable energy future

    We provide products that people need and want to improve their lives – in their homes and businesses, and for transport. We aim to be responsible stewards for these products. We intend to adapt, innovate and play our part in the global shift to provide more and cleaner energy. This means transforming our product mix over time. We are taking action to provide lower-carbon products to help customers reduce their emissions.

    We aim to reduce the Net Carbon Footprint of the energy products we sell by around 50% by 2050, and 20% by 2035 compared to our 2016 levels, in step with society’s progress to align with the goals of the Paris Agreement.

  • Making a positive Contribution

    With communities and wider society: making a positive contribution

    We aim to play a positive role in communities where we operate and in wider society. We contribute to the development of local economies by creating jobs, boosting skills, sourcing from local suppliers, as well as paying taxes and royalties. We support community projects that are based on the needs of local people. Our ambition is to provide a reliable electricity supply to 100 million people, primarily in Africa and Asia, by 2030.

More in Sustainability

Environment

Shell provides energy in a responsible way, helping the world move towards a future in which the energy used causes minimal impact on the planet.

Communities

We aim to be a good neighbour wherever we work, by contributing to the well-being of nearby communities.