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Shell Fleet Card Payment Methods​

Hong Kong​

  1. Payments via Direct Debit will be collected on the invoice due date, or one working day earlier if it falls on a weekend or Bank Holiday.
  2. The “Invoice Due Date” applies to the current month’s charges only. Any outstanding balance from previous months must be settled immediately to avoid account disruption. If no feedback is received within 30 days from the Closing Date, the invoice shall be conclusive.
  3. Any Electronic Fund Transfer (FPS / Cash / Cheque) should be made payable to “Shell Hong Kong Limited – Fleet Cards”, Standard Chartered Bank (Hong Kong) Limited, A/C: 447 0792 8926. Swift code: SCBLHKHHXXX. Mail Cheque to GPO Box 759, Hong Kong, if required. *Note:Transaction limit for FPS is HK$1,000,000 and we only accept transactions from Corporate Account.
  4. Please indicate your Shell Account Number or Invoice Number in the payment description or on the back of the cheque and email the payment receipt to sssckl-otch@shell.com and hkcredit@shell.com.
  5. Gentle reminder: failure to make payment on time may lead to account blocking. To avoid any service disruption, please settle your payment promptly.​
  6. Your account will be reactivated 24 hours AFTER the payment clearance. Please refer below on the clearance timeline:
    a) Bank received payment from customer BEFORE 12pm: Payment clearance will be done on Working Day 2, and your account will be reactivated on Working Day 3.
    b) Bank received payment from customer AFTER 12pm: Payment clearance will be done on Working Day 3, and your account will be reactivated on Working Day 4.​

*Only Shell Fleet App​ User

For SFA customers, payment will be automatically collected by Shell based on your credit card details as shown in Shell Fleet App.