Experience a Smarter Way to Charge
Shell Recharge 2.0 will be available in Mid of December 2025.
New Charging Experience: Pay only for the kWh you charged during your desired parking time*
Discover 3 benefits to make your charging journey easier
Enjoy Guarantee Parking Time
Scan the charger QR code to start charging and choose a plan based on your desired parking time. Your parking time is guaranteed for the entire duration. No idle fees if you finish early, it only apply after your selected parking time ends.
Billed by actual kWh
Only pay per kWh you have charged* within your selected parking time. Pick a plan that fits your schedule, we’ll keep your car powered until your time ends.
Pay Easily with In-App Wallet
Top up in-app Wallet anytime with your preferred payment method and enjoy seamless, secure and faster payment after every charging session.
* To maximize station availability, some plans require minimum pay
Charging Tips During the Transition (Until Mid-Dec 2025)
- We’re working hard to upgrade software and hardware on sites in this period , which may cause temporary site closures. Please check charger status in the Shell Recharge App before visiting.
- Use your remaining coupons during this period. Any unused coupons(except Welcome Offer) will automatically migrate to your account after 7 days of the new platform launch.
Frequently Asked Questions
Where can I download the new app?
Where can I download the new app?
The new Shell Recharge app will be available on the App Store and Google Play by mid-December 2025. Existing customer only need to update to the latest version at that time. Stay informed via app notifications or Shell’s social media updates.
How does the new charging scheme work and how the fee is calculated?
How does the new charging scheme work and how the fee is calculated?
You’ll be billed based on the actual kWh charged during your selected time slot. Idle fees apply if you don’t unplug before your selected time ends.
Where to check the charging pricing?
Where to check the charging pricing?
After scanning the charger QR code, you can view pricing information on the Payment page in the App and on each Charging Station page.
Do I need to register a new account after upgrading to the new app?
Do I need to register a new account after upgrading to the new app?
Yes. You’ll need to register again using your mobile number and OTP.
I have coupon remaining in my previous app, what happens to them?
I have coupon remaining in my previous app, what happens to them?
Any unused coupon balance (except the welcome offer) will automatically transfer to your new account within 7 days after the app launch.
What happens to my monthly charging subscription plan?
What happens to my monthly charging subscription plan?
The current monthly charging service plan will end on 30 November 2025. If you are a subscriber, the auto-renewal feature will be disabled starting 1 December 2025.
If I use a Shell Fleet Card for charging, what should I do after downloading the new app?
If I use a Shell Fleet Card for charging, what should I do after downloading the new app?
If your Shell Fleet Card was linked in the previous app, it will automatically bind to your new account once you register and log in with the same mobile number
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