The Shell stations will operate as normal in times of general rain conditions or when Standby Signal No. 1 or Strong Wind Signal No. 3 is hoisted.

When the Hong Kong Observatory issues No. 8 Gale Signal or above, for the sake of safety of customers and station staff, all Hong Kong Shell stations will be closed. Business will be resumed after No. 8 Gale Signal is cancelled.

Customers are recommended to visit the nearest Shell stations in advance if needed.

Please accept our apology for any inconvenience that may cause.


For the latest special weather arrangements, please call the Customer Service Hotline at (Hong Kong) 2435 2064 or (Macau)6651 3020.


More in Motorists

Shell Service Stations

We put the service back into service-station, ensuring you always leave us a little happier than when you arrived.

Shell Motorist App

Download the Shell Motorist app for iPhone and Android: your partner for every journey.