Arrangement in Times of Typhoon
The Shell stations will operate as normal in times of general rain conditions or when Standby Signal No. 1 or Strong Wind Signal No. 3 is hoisted.
When Tropical Cyclone Warning Signal No. 8 or above is issued, for the sake of safety of customers and station staff, all Hong Kong and Macau Shell stations will be closed*. Business will be resumed after Signal No. 8 is cancelled.
Customers are recommended to visit the nearest Shell stations in advance if needed.
Please accept our apology for any inconvenience that may cause.
For the latest special weather arrangements, please call the Customer Service Hotline at (Hong Kong) 2435 2064 / (Macau) 6262 5067 or individual Shell station.
* Shell Airport Cargo Terminal Station in Hong Kong and Shell Marina Garden Station in Macau continue to operate during Tropical Cyclone Warning Signal No. 8.
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