Welcome to Shell HK Customer Services
Shell Select
Where can I enjoy the Shell car wash service?
Where can I enjoy the Shell car wash service?
Auto Car Wash
Our Auto Car Wash machine is equipped with a high-pressure water jet and brush to provide efficient cleaning. Your car body, bottom and wheel will be thoroughly washed in just 10 minutes.
|
Auto Car Wash Service |
Open Hours |
Telephone |
|
Lei Yue Mun Road Shell Station |
Open 24 Hours |
+852 2349 9893 |
|
Tseung Kwan O Shell Station |
Open 24 Hours |
+852 2703 6373 |
|
Ma On Shan Shell Station |
Open 24 Hours |
+852 2640 8705 |
|
Au Tau Shell Station |
9:00 – 19:00 |
+852 2478 8229 |
|
Shatin City One Shell Station |
9:00 – 22:00 |
+852 2649 3331 |
|
Airport (Cargo Terminal) Gas and Charging Station 10 Chek Lap Kok South Road |
9:00 – 22:00 |
+852 2215 0088 |
The above opening hours are subject to change without prior notice.
Last order will be implemented 30 minutes before closing.
If you would like to book our manual carwash online, please click the link here:
https://shellrfppretailer.force.com/shellprebooking/s/?language=en_HK
What kinds of services are provided at Shell stations?
What kinds of services are provided at Shell stations?
Shell strives to make your journeys more enjoyable. We provide a variety of one-stop services, such as convenience stores, coffee, auto or manual car washes, lubricant change, 3M car detailing and much more. Shell believes in making your journey better with extra convenience.
Find out services available at your nearest Shell station at: https://www.shell.com.hk/en_hk/motorists/shell-station-locator.htmlwww.shell.com.hk
Other Product and Service sections
Contact support
Shell GO+
Shell GO+
To improve customer experience, we have introduce Shell GO+, a all- new digital loyalty program to our customers. Customers will have instant discount, real time point earn and burnt, and many other surprises for their every visits at Shell.
Contact Us
Contact Us
You can contact us by
- Please drop us a line at enquiries-hk@shell.com
- Chat with us using our "Live Chat" function
Live Chat operates from Monday to Friday :8 AM to 6 PM (Except Public Holiday).
Click on the red "Help" button at the bottom right corner of your screen to launch Live Chat.
For other contact us details (Fuels, Lubricants, Fleet Card, Shell Recharge etc)
Please visit : https://www.shell.com.hk/en_hk/contact-us.html
Shell Recharge
Shell Recharge
Email : cardctr@shell.com
Shell Recharge Hotline
24-hr Customers Service Hotline: +852 5506 2265
24-hr WhatsApp Customers Service: +852 5506 2265
Frequently Asked Questions : Shell Recharge for Electric Vehicle
Shell Card
Shell Card
Shell Card (Fleet) Customer Service Centre Tel: +852 2506 1000
Fax: 2506 1019
Shell Station
Shell Station
To find opening hours of your nearest Shell station
- Open Station Locator
- Type your location into the search box and click the yellow enter button. We will show you the locations and opening hours of the nearest stations.