Frequently Asked Questions
Here are our answers to some of your most frequently asked questions. If you can’t find what you’re looking for, please contact our Customer Service Centre for personalised help and advice.
More in Shell fuel card
The easy and reliable way to manage and control your fuel payments across Hong Kong Shell stations for your fleet.
Apply for new card and update your Shell Card account or card profile at ease.
The Shell Card Customer service team are here to answer your queries or requests and offer advice on how the Shell Card can best suit your needs. Simply contact our team by email, mail, fax or phone.